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Urgent openings for Technical Support in Chennai

[1-4 Year(s) Exp]
Sutherland
Experience : 1-4 Years
Salary : 250000 - 350000 P.A
Job Type : full-time
Key skills : Basic Computer Knowledge 
Job Description :

We have exciting opportunities for Candidates with Experience for International Voice process ( Technical & Customer Support ) .Get in touch with Rumal HR@9597891800 if you are interested .

Description- Customer Support 
Provide customer service to our customers 
Handle Customer inquiries, resolve issues and escalations
Retention of the customers by satisfying our customers needs and through excellent customer timely service
Edify the customers on the various plans available and the support that can be provided. 

Description - Technical Support
Handle inbound calls pertaining the technical issues 
Remotely resolving the technical issues 
Should have good knowledge in Windows and need to have basic knowledge in Networking
Build sustainable relationship with the clients and solve their issues with minimum TAT 
Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 technical support team
Exposure to any monitoring/ticketing tool

Requirement :

*Must be able to communicate fluently in English .
*Looking for both UG/PG .(in any discipline).
*Candidates with experience in Customer support / Technical Support can apply.

Benefits :

Cab facilities (Within the boundary limits) 
Excellent Growth 
Huge Incentives 

No. of vacancies: 50

Job location : Chennai 

If interested please contact Rumal (HR) on 9597891800. Get your interview scheduled before you walk-in .

REFERENCE CODE : "Rumal HR" ( MENTION MY NAME ON YOUR RESUME "Rumal HR" )
Venue for walk-in:
Sutherland 
45, Velachery Rd, Velachery, Chennai, Tamil Nadu 600042Interview date (June 27 to June 28 2017)

 

 

 

Role Category: Technical Support Voice
Educational Qualification: Graduate
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Vacancies : 20
Job Posted On Jun. 23, 2017
Last Date To Apply June 28, 2017
Company Details
Company Name :

Sutherland

Company Address :

REFERENCE CODE : "Rumal HR" ( MENTION MY NAME ON YOUR RESUME "Rumal HR" )
Venue for walk-in:
Sutherland 
45, Velachery Rd, Velachery, Chennai, Tamil Nadu 600042Interview date (June 27 to June 28 2017)

Company Profile :

Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 30,000 professionals offering "RightSourcedTM" seamlessly blended services from its 31 delivery centers in India, the United States, Philippines, Eastern Europe, Canada and Mexico.

By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with leading F500 clients to help them excel in their industry and maximize their customer lifetime value.

Venue Location 1:

REFERENCE CODE : "Rumal HR" ( MENTION MY NAME ON YOUR RESUME "Rumal HR" )
Venue for walk-in:
Sutherland 
45, Velachery Rd, Velachery, Chennai, Tamil Nadu 600042Interview date (June 27 to June 28 2017)

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