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We have exciting opportunities for Candidates with Experience for International Voice process ( Technical & Customer Support ) .Get in touch with Rumal HR@9597891800 if you are interested .
Description- Customer Support
Provide customer service to our customers
Handle Customer inquiries, resolve issues and escalations
Retention of the customers by satisfying our customers needs and through excellent customer timely service
Edify the customers on the various plans available and the support that can be provided.
Description - Technical Support
Handle inbound calls pertaining the technical issues
Remotely resolving the technical issues
Should have good knowledge in Windows and need to have basic knowledge in Networking
Build sustainable relationship with the clients and solve their issues with minimum TAT
Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 technical support team
Exposure to any monitoring/ticketing tool
*Must be able to communicate fluently in English .
*Looking for both UG/PG .(in any discipline).
*Candidates with experience in Customer support / Technical Support can apply.
Cab facilities (Within the boundary limits)
No. of vacancies: 50
Job location : Chennai
If interested please contact Rumal (HR) on 9597891800. Get your interview scheduled before you walk-in .
REFERENCE CODE : "Rumal HR" ( MENTION MY NAME ON YOUR RESUME "Rumal HR" )
Venue for walk-in:
45, Velachery Rd, Velachery, Chennai, Tamil Nadu 600042Interview date (June 27 to June 28 2017)
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