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Urgent Openings for Telecaller and Customer Care Executive in Hyderabad

[0-0 Year(s) Exp]
Vertex Customer Management India Pvt Ltd.
Experience : 0-0 Years
Salary : 120000 - 180000 P.A
Job Type : full-time
Key skills : Telecalling  
Job Description :

 Customer Service Representatives (Voice)

Experience:                        6 Months to 1 yrs

Location:                           Hyderabad / Secunderabad

Walk-in details:                Walk in Time: 9.30am to 5pm    

Job Description 

Customer Service Representatives

Job Description

Role Summary/Purpose

The role entails providing high quality customer service to the customers and ensuring that required service is rendered in accordance with the policies and procedures.

 

Essential Responsibilities:

§  Resolve customer queries and concerns.

§  Ensure efficient, effective and accurate service is provided to the customers.

§  Provide customers with complete product and service information.

§  Follow-up on customer inquiries and resolve.

§  Should have good convincing skills

§  Day shift

§  Flexible to work in outbound environment.

 

Desired Candidate profile: 

Language:                      Excellent in English+ Hindi with any Language

Education:

(Minimum- Graduate/Under - Any Specialization)

Qualifications/Requirements:

§  Should be Customer Service Centric, Excellent English Verbal Communication Skills

§  Working knowledge of Computers, Professional writing etiquettes and ability to work with a Team.

§  Should have zeal to learn and perform as per stringent targets.

§  Passion for customer services 

§Unyielding Integrity

Salary: - 10000/- to 15000/- Monthly Package

 

VERTEX Customer Management India Pvt Ltd

Abhinandan Towers, M. No. : 6-3-249/3

2’nd,4’th & 5’th Floor , Road No. 1 Banjara Hills,

Beside Sakshi TV Bld. Hyderabad-500034

Contact: 7702095143

Role Category: Telecaller, Care centre Executive
Educational Qualification: 12th pass , Graduate
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Vacancies : 30
Job Posted On Jun. 23, 2017
Last Date To Apply July 31, 2017
Company Details
Company Address :

VERTEX Customer Management India Pvt Ltd

Abhinandan Towers, M. No. : 6-3-249/3

2’nd,4’th & 5’th Floor , Road No. 1 Banjara Hills,

Beside Sakshi TV Bld. Hyderabad-500034

Company Website : www.vertexgroupindia.com
Company Profile :

Vertex India is a leading integrated end- to end solution providers across Business Process Outsourcing, Customer Management Outsourcing and IT Services, serving host of clients across many sectors.

Our over 10,000 professionals specialize in unlocking value by providing excellent service to our client's customers, while delivering desired business outcomes. By building "same side of the table" relationships, we provide powerful insights and deliver solutions that improve customer experience, reduce cost-to-serve and increase profitability.

Venue Location: Not Specified

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