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Are you looking out for a techniacl profile with a better package?
� 1+ years of experience in troubleshooting, (Any tech support) service desk support. (International support.)
� Excellent communication.
� International voice experience.
� Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement.
� Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.
� Predominantly Voice Interaction support and also through email, chat & remote support.
� 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays.
� 10 hours shift with 1 hour break
� 5 days working per week, with weekly offs based on roster.
� Mandatory Requirements: Bachelor Degree
� Location � Bangalore
� Salary � 30,000/m(Negotiation is available)
� Flexible working in shifts.
� Notice Period � immediate or 15 days only.
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