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Urgent Requirement for Customer Support Executive In Chandigarh

[0-2 Year(s) Exp]
Northern Softech
Experience : 0-2 Years
Salary : 120000 - 180000 P.A
Job Type : full-time
Job Description :

Job Profile: Customer Service Executive (Voice Process)

Experience: 0-3 Years (Fresher can also apply)

Job Responsibilities

  • Candidate is responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
  • Candidate is responsible for rendering useful administrative support to other members of the customer care team.
  • Candidate is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
  • Candidate is responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
  • His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
  • His responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.

Interested one can share their resume at hr@northerndesigns.net or can contact us on 0172-4681840, 9815837764 or can directly walk-in

Address:

Northern Softech

Plot No. 29/6, First Floor,

Industrial Area, Phase-2,

Chandigarh

Role Category: Customer Support Executive
Educational Qualification: 12th pass
Functional Area: Customer Service
Vacancies : 3
Job Posted On Jun. 01, 2017
Last Date To Apply July 1, 2017
Company Details
Company Name :

Northern Softech

Company Address :

Address:

Northern Softech

Plot No. 29/6, First Floor,

Industrial Area, Phase-2,

Chandigarh

Interview Timings : 11:00 am to 5:00 pm

Company Profile :

AuraVR is the best known Indian brand that has earned glory at even world platform. International science journals have chosen to research on our VR headsets when studying on "VR in India". We are known for blending ergonomics with design. Our top-notch quality and after-sales services has made us the largest seller of VR headsets in the country. We have already sold more than 1.8 lakh VR headsets and our celebrated list of clients includes Disney, TATA, Colgate, Maruti Suzuki, NASSCOM, GE and many more. Our headsets are being sold on Amazon.in, Paytm.com, Ebay India, Flipkart, Snapdeal and the like e-commerce portals.

Venue Location 1:

Address:

Northern Softech

Plot No. 29/6, First Floor,

Industrial Area, Phase-2,

Chandigarh

Interview Timings : 11:00 am to 5:00 pm

Recruiter Details

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