Urgent requirement for Hindi voice process in Chennai

[1-2 Year(s) Exp]
Experience : 1-2 Years
Salary : 240000 - 264000 P.A
Job Type : full-time
Key skills : Banking  Collections  Sales 
Job Description :

• Perform inbound and outbound customer calls

• Explain and counsel customers to repay the overdues

• Ensure 100% 1st call to customer within 12 hours

• Achieve collections & calling parameters as per the company standard

• Understand credit concerns customers have when their loan or credit card gets rejected

• Provide Service Plan options on how customers can improve their score and become loan eligible

• Co-ordinate with operations department on successful repayment & resolution ofnegative issues pertaining to credit bureaus

Role Category: Customer service associate
Educational Qualification: Graduate
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations , Financial Services, Banking, Investments, Insurance
Vacancies : 20
Job Posted On Sep. 12, 2017
Last Date To Apply Oct. 11, 2017
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