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Urgent walkins on Multiple positions in Amazon at Hyderabad

Amazon 0 Year 0 Months-5 Year 0 Months Hyderabad Min 175000 - Max 400000 walk-in Not Specified BPO
Job Description

Candidate Profile:

Knowledge & Skills Required :-

  • Excellent communication skills (written and verbal)
  • Ability to communicate correctly and clearly with all customers
  • Excellent documentation skills
  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response
  • Work successfully in a team environment as well as independently.
  • Good comprehension skills ability to clearly understand and state the issues customers present
  • Ability to concentrate follow customers issues without distraction to resolution

Customer Service Associate :-
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.
This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Transportation Operations Specialist :-
TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, UK, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC), from Amazon FCs to carrier hubs and from Amazon Delivery Stations to customers.
In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem-solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations.


ITES, BPO, KPO, LPO, Customer Service, Operations
July 8, 2016 - July 8, 2016
Desired Candidate profile
Any Graduate
Company profile

Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA.

Techno India, EM-4/1, Sector-V, Salt Lake, Kolkata-700091.