* This is a back office customer service role which involves email writing. * The role requires an individual to comprehend and articulate a query or complaint raised by the customer and should be able to provide an effective and accurate response to it.
* The individual should be flexible in meeting the dynamic nature of work * To provide customer service to both internal and external customers
Recruiter Name:Poonam Tandon
Address:Godrej Boys ComplexPlant number 6opposite vikrola DepotMUMBAI,Maharashtra,India 400079
Desired Candidate profile
Any Graduate , Any Post Graduate
Capita India Pvt. Ltd
We are the UK's leading business process outsourcing (BPO) and we are the UK's leading business process outsourcing (BPO) and professional services company. We deliver back office administration and front office customer contact services to private and public sector organisations across the UK & Ireland. Our India business was set up in 2004 and we now have 6 offices across 4 cities - Mumbai, Pune, Bengaluru and Gurgaon.
Our India business includes clients from a diverse range of industries including, Mutual Fund Administration, Life and Pensions Administration, Insurance Services and other regulated and unregulated Financial Services work. While Capita India remains the largest and most comprehensive offshore operations for the UK life and pensions industry, we have diversified our service capability significantly adding new verticals like Retail, Airlines, Debt Management and Utilities. We have also expanded our service capability in India to incorporate research and analytical services for pharmaceutical companies.