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Walkin for Product Support Analyst in Hyderabad

[0-0 Year(s) Exp]
Thomson Reuters India Pvt Ltd
Experience : 0-0 Years
Job Type : walk-in
Job Description :

  • Demonstrated customer and/or technical support experience
  • Experience with Contact Center Operations and CRM functionality
  • Excellent written, interpersonal communication and problem solving skills
  • Ability to distill and communicate, both in verbal and written form, business and/or technical information in terms that are easily understood by staff and customers
  • Demonstrated ability to meet departmental deadlines and organizational goals using effective organization and planning skills
  • A good team player with the ability to work on own their initiative with minimal direct supervision
  • Organized and detail oriented, with the ability to multi-task in a diverse and matrix environment
  • In-depth knowledge of database searching and analysis functions, file management, electronic publishing, the literature scholarly and research process
  • Knowledge of database design and content, hardware and software applications, electronic product delivery systems and emerging technology products
  • Service oriented, with the ability to provide empathetic customer support within policy guidelines and established procedures
  • Ability to meet deadlines
  • Knowledge of production systems and processes
Role Category: Product Support Analyst
Educational Qualification: Graduate
Functional Area: IT Software - Application Programming, Maintenance
Job Posted On May. 20, 2017
Last Date To Apply Nov. 16, 2016
Company Details
Company Address :

Not Specified

Company Website : www.thomsonreuters.com
Company Profile :

Thomson Reuters India Pvt Ltd

Thomson Reuters is the world's leading source of intelligent information for businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare and media markets, powered by the world's most trusted news organization. With headquarters in New York and major operations in London and Eagan, Minnesota, Thomson Reuters employs more than 50,000 people in 93 countries.

Venue Location 1:

Thomson Reuters , 5th Floor Cafeteria, Divyasree Solitaire, Plot No 14 & 15,Software Units Layout, Survey No. 64 (Part),Hyderabad.

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