Top

Congratulations

you have successfully applied to this job, to get mails from recruiter you need to verify your email id. Check your inbox to verify your email ID

Walkins for Non Voice and technical support in Genpact at Gurgaon and Hyderabad

[0-4 Year(s) Exp]
Genpact Private Limited
Experience : 0-4 Years
Salary : 125000 - 350000 P.A
Job Type : walk-in
Key skills : BPO 
Job Description :

BACKEND / NON-VOICE :-

  • Good communication skills will be preferred
  • Claims Processing & Adjudication
  • Analyze the Policy document and make decision on claims eligibility
  • Work on the commission reports sent by the client

CUSTOMER SERVICE or TECH SUPPORT :-

  • Understand the customer’s query and provide assistance by logging service tickets thereby ensuring timely resolution
  • View Information from various applications and update the records accurately
  • Meet process target standards with high Fatal error accuracy and Overall Accuracy
  • Its a blended process with 80% voice & 20% emails catering to service request related to Inkjet & Laser Printer/Digital copiers/Fax machines/ Camera/Camcorder etc.
Role Category: Non Voice and technical support
Educational Qualification: Graduate
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Job Posted On May. 23, 2017
Last Date To Apply June 15, 2016
Company Details
Company Name :

Genpact Private Limited

Company Address :

Hyderabad address:
Genpact
Gandhi Nagar Colony, Habsiguda
Hyderabad, Telangana 500007

Gurgaon address:
Plot No: 22A&B, Oswal buildings, Udyog Vihar, Sector 18, Gurgaon, Haryana 122015

Company Profile :

Genpact (NYSE: G) stands for “generating business impact.” We are a global leader in digitally-powered business process management and services. We architect the Lean DigitalSM enterprise through our patented Smart Enterprise Processes (SEPSM) framework that reimagines our clients’ operating models end-to-end, including the middle and back offices. This creates Intelligent OperationsSM that we help design, transform, and run. The impact on our clients is a high return on transformation investments through growth, efficiency, and business agility. For two decades, first as a General Electric division and later as an independent company, we have been passionately serving our clients. 

Venue Location 1:

Genpact India, 2nd Floor Ram Laxmi Parisar, Malviya Nagar Bhopal.

Recommended Jobs