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Walkins for Non Voice and technical support in Genpact at Gurgaon and Hyderabad

Genpact India 0 Year 0 Months-4 Year 0 Months Hyderabad, Gurgaon Min 125000 - Max 350000 walk-in Not Specified BPO
Job Description


  • Good communication skills will be preferred
  • Claims Processing & Adjudication
  • Analyze the Policy document and make decision on claims eligibility
  • Work on the commission reports sent by the client


  • Understand the customer’s query and provide assistance by logging service tickets thereby ensuring timely resolution
  • View Information from various applications and update the records accurately
  • Meet process target standards with high Fatal error accuracy and Overall Accuracy
  • Its a blended process with 80% voice & 20% emails catering to service request related to Inkjet & Laser Printer/Digital copiers/Fax machines/ Camera/Camcorder etc.

ITES, BPO, KPO, LPO, Customer Service, Operations
Non Voice and technical support
June 14, 2016 - June 15, 2016
Desired Candidate profile
Any Graduate
Company profile

Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India’s largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China.

Genpact India, 2nd Floor Ram Laxmi Parisar, Malviya Nagar Bhopal.