Walkins for Process Training in Tech Mahindra in Pune

Tech Mahindra Private Limited 1 Year 0 Months-6 Year 0 Months Pune Not Specified walk-in 4 BPO
Job Description

  • Imparting Process training to new hires.
  • Conduct specialized refresher Training to existing employees.
  • Providing training on Soft Skills Training as & when required.
  • Work closely with Ops and Quality team design action plans to plug areas of opportunity.
  • Responsible for defined training throughput.
  • Managing retention during training.
  • Deliver consistent, effective and memorable classes.
  • Call monitoring and giving feedbacks to OJT agents.
  • Live class observation, feedback collection from trainees, and other method.
  • Demonstrating innovation in training by carrying floor requirement into classroom training.
  • Maintaining Data as per training Processes.
  • Create, maintain and update reports, modules and training schedules.
  • Maintain and publish RYG reports to control training attrition.
  • Content Development (modules, Training material etc.)
  • Plan and improve training workshops and projects to monitor and groom poor performers.
  • Industry : Domestic BPO (Telecom process)

IT Software - Application Programming, Maintenance
Process Training
Aug. 2, 2016 - Aug. 5, 2016
Walk-in Contact Info
Recruiter Name:Asmita/Kanchan/Sujay Telephone:9225633209
10 a.m.
Desired Candidate profile
Any Graduate
Company profile

Tech Mahindra Private Limited:

Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and Business Process Outsourcing to the telecommunications industry. It is a specialist in digital transformation, consulting and business re-engineering solutions.Anand MAhindra is the founder of Tech Mahindra which is headquartered at pune, India.

Tech Mahindra Ltd., Delta 1, 5th floor Gigaspace, Behind Phoenix mall, Vimannagar, Pune-411014