Walkins for Voice Technical Support in Accenture at Bangalore

Accenture 0 Year 0 Months-5 Year 0 Months Bangalore Min 175000 - Max 325000 walk-in Not Specified BPO
Job Description

  • Receive orders to plan network completion.
  • Gather information from different sources and create planning packs
  • Coordinate with different departments, 3rd party vendors and contractors to ensure quick and efficient completion on network plans as the customer requirements
  • To work productively whils maintaining exceptional quality standards, in line with team targets
  • To ensure full compliance with the Data Protection Act and subsequent amendments
  • To contribute to the team learning through open and regular communication.
  • To ensure that all technical issues (spikes) are reported to your team leader.
  • To demonstrate a positive working attitude at all times
  • Adhere to all company or departmental policies and procedures (personnel and operational)
  • Ensure that product, technical, operational and customer knowledge is maintained at business requirements
  • To minimize customer complaints and escalations by providing exceptional service.
  • To be responsible for your own personal development and highlight any development needs to your Team Leader
  • Perform other duties commensurate with the post

Candidate Profile:

Skills and Experience :-
Basic networking skills

  • Proficient in network connectivity troubleshooting, TCP/ IP, Dial-up, Token Ring, Ethernet, LAN/ WAN
  • Understanding of operating systems, Windows 2000/ NT/ XP configuration options and troubleshooting
  • Ability to identify basic hardware parts and aware of basic hardware & Network concepts
  • Awareness of basic networking concepts and technologies
  • Call Centre experience (Voice)
  • PC Literate
  • Problem solving
  • Excellent standard of written Englis
  • Excellent time management and multitasking skills
  • Bachelors Degree any subject (Highly Desirable) (Including B.E & B.tech)
  • Undergraduate any subject (With technical support experience)
  • Fresher from Basic Networking skills –
  • UK/US tech help desk experience (Highly Desirable)
  • UK/US General customer service experience (Desirable)

ITES, BPO, KPO, LPO, Customer Service, Operations
Voice Technical Support
June 14, 2016 - June 30, 2016
Walk-in Contact Info
Accenture Services Pvt. Ltd Bangalore 3, IBC Knowledge Park, No.4/1 bannerghatta Main Road, Bangalore-560029
9 a.m.
Desired Candidate profile
Any Graduate , B.Tech/B.E.
Company profile

Accenture PLC is a multinational management consulting services company. Its incorporated headquarters have been in Dublin, Ireland since 1 September 2009. It is the world’s largest consulting firm as measured by revenues and is a Fortune Global 500 company

Accenture Services Pvt. Ltd Bangalore 3, IBC Knowledge Park, No.4/1 bannerghatta Main Road, Bangalore-560029

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