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Walkins on Quality Analyst in Tech mahindra at Mumbai

Tech Mahindra Business Services Ltd.. 1 Year 0 Months-6 Year 0 Months Mumbai Min 100000 - Max 350000 walk-in Not Specified Not Specified
Job Description

  • Min 1 year of experience in an audit /quality team from BPO industry.
  • This role is primarily responsible for auditing advisors interactions with the customer and reporting any deviation from a process. Recommend process improvement to change team.
  • Monitoring of Calls, Cases , Chats & e-mails 
  • Good knowledge on MS Excel and other MS Office applications.
  • Command over English language (written and spoken). 
  • Excellent communication skills.
  • UK shift timings: 1.30 PM 10.30 PM; Sat & Sun off

IT Software - Other
Quality Analyst
June 24, 2016 - June 29, 2016
Walk-in Contact Info
Recruiter Name:Eshita M Website:https://www.techmahindra.com Telephone:02266666666
11 a.m.
Desired Candidate profile
Any Graduate
Company profile

Tech Mahindra Business Services Ltd.

Tech Mahindra Business Services (TechMBS) is one of India's largest international telecom BPOs, with a decade of expertise developed in delivering End-to-end customer lifecycle management to leading telecom brands across Europe & APAC.

Spectrum Towers, Ground Floor, Mindspace, Malad (W)
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