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Walkins on Technical support at Gurgaon and Noida

Dell International Services 0 Year 0 Months-3 Year 0 Months Noida, Gurgaon Not Specified walk-in Not Specified BPO
Job Description

  • Responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
  • Diagnosis & resolving of the hardware problems and troubleshooting..
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Verifies warranty entitlement and determines appropriate action.
  • Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Candidate Profile:

Candidate Requirement :-

  • Should be open to work in rotational / night shifts in a 24 by 7 environment.
  • Should have an excellent communication skills.
  • Both side transport facility available.

Educational Qualification :-

  • Any Graduate with at least 6 months of calling experience or 12 months of Non-BPO experience.
  • Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.

Note:MBA / MCA / M.Tech’s are not eligible.

ITES, BPO, KPO, LPO, Customer Service, Operations
Technical Support Associate
June 28, 2016 - June 28, 2016
Desired Candidate profile
M.com , MSC
Company profile

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Dell International Services, Vipul Tech Square, Opposite Central Park, Sector Road, Sector-43, Gurgaon – 122002.