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Bpo Openings in Mohali and chandigarh

[0-5 Year(s) Exp]
Geeks Technical Solutions Pvt. Ltd.
Experience : 0-5 Years
Salary : 2,00,000 - 5,00,000 P.A
Job Type : full-time
Job Description :

Position: Technical Support Executive 

  • Responsible for providing telephone and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
  • Sales and Delivery of Technical Services and Support for major Brands like Apple, Dell, IBM, Lenovo, Acer and HP Etc.
  • Troubleshoot and resolve client tech issues related to computers, routers, and printers. Fixation of Virus and Malware intrusion Etc.
  • Diagnosis & resolving of the hardware problems and troubleshooting.
  • Verifies warranty entitlement and determines appropriate action.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting service
Role Category: Associate/Senior Associate -(Technical)
Educational Qualification: Any Graduate
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Job Posted On Sep. 13, 2017
Company Details
Company Address :

Not Specified

Company Website : https://www.geekstechnicalsolutions.com/
Company Emails :
Telephone:01722970783 Reference Id:TECHSUPPORT3482
Company Profile :

For more than a decade, Geeks Technical Solutions has been providing IT support solutions and services to Homes/SMB's delivering excellence and expertise to our valuable customers. We ensure that the technology fits their business- balancing needs, cost, timing, and critical readiness- to position them for future.

Venue Location 1:

Plot No 878,Sector 82, JLPL, MohaliMOHALI,Punjab,India 160071

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